Emotional Intelligence for Business Success

Course Objectives / Learning Outcomes:

The objectives of this course are to:

  • Introduce participants to the principles of EI and learn how this can be used to assess and influence peoples’ behaviour in a business context.
  • Enable participants to understand how different management and leadership styles make use of EI, and how they can develop their attitude and interpersonal skills to help them achieve more

 

Profile of Participants:

  • This course is ideal for professionals from any sector who wish to improve their personal workplace performance and their ability to influence and manage the behaviours of others.

 

Duration of Course

  • 16 hours

 

Certificate

  • MQA approved
  • Certificate of attendance issued by ABS